Nobody hates the service department.

Hi Reader, Yesterday I recorded my first podcast. I spent an hour on Boroughs & Burbs with two brokers, John Engel in Connecticut and Roberto Cabrera in Manhattan, and the whole episode was about one thing. How to stay in touch with your database without becoming the person they mute. We wrapped at one o'clock. At 1:11, my phone lit up. I even took a screenshot because the serendipity was just too good. I don't know Ken. No last name, no brokerage, no company. Just Ken, and my home address....